Frequently Asked Questions

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Reach out to our team.
Is there a free trial available?
Yes, you can try us for free for 15 days.
What is Amniscient?
We specialize in AI, machine learning (ML), and Internet of Things (IoT) solutions. We offer precise AI modeling and cloud cost savings, aiming to enhance business operations through advanced technologies.

We offer 2 key products:

  1. AmniSphere: Automated solutions for AI data collection and model training
  2. AmniGadget: The on-site, all-in-one solution for managing your network of IoT devices.
What does AmniSphere offer?
AmniSphere provides automated AI model training, eliminating the need for human annotation and improving accuracy by 10%-12% compared to traditional methods.
How does Amniscient support IoT?
Amniscient integrates IoT solutions with AI capabilities, offering a headless deployable solution for device management and runtime model detection, even in offline modes.
What licensing options are available for Amniscient products?
We offer various subscription tiers, including a business tier subscription that provides API integration with the full ecosystem for optimal model accuracy and precision.
What kind of support does Amniscient offer?
We provide comprehensive support including online documentation, user guides, community forums, and direct customer service through email and phone.
Can I change my plan later?
Yes, you can upgrade your plan at any time to access more features and capabilities. However, downgrading to a lower-tier plan is not available.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time by submitting a support ticket and we’ll refund you the difference already paid.
Are credits included with my plan?
Credits for the machine learning step to build the AI model are purchased separately. This approach helps account for the dynamic cost of GPUs in the market, ensuring you have full control over how many credits your project uses.
How does billing work?
Plans are billed monthly while credits are purchasable based on an "as needed" basis.
How do I change my account email?
You can change the email address associated with your account by submitting a support ticket.
Do I have to complete the Business Verification with the EIN/Company number?
Yes, business verification is required for all paid tiers, including the free trial. This is necessary because AI technologies are highly sought after by nefarious actors and sanctioned countries.
How do I become a partner?
Get in touch with us through our contact form